Contact - Jay Picxsso aka Mach1 Beats

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As much as we’d love to hear from you, please refer to our FAQ section first before you email us.

Mach1 Beats/Sample Heat

Registered with the Chamber of Commerce,

The Netherlands – 70876053

FAQ

Most frequent questions and answers

BEATS & LICENSING

I want to buy a beat

Awesome! Go to the beat store on the homepage. Click ‘add to cart’, select a license, and proceed to checkout.

All files will become available to you directly afterwards. An email confirmation will be sent as well including all files and download links.

I need help choosing the right license

If you’re completely new to buying beats online, we recommend reading the following guides.

First Time Buying Beats Online

Are the beats still tagged when I buy a license?

No. All licenses come with the untagged version(s) of the beat(s). Regardless of which license you purchase.

In which format(s) are the files sent?

MP3, 320kbps and/or WAV 24 bit, 44.1kHz

I’m looking for a beat but can’t find it in your beat store?

Go to the beat store on the homepage and use the Search Bar at the top of the Beat Store to search for the title. If the beat doesn’t show up or is marked as ‘SOLD’, it’s no longer available to purchase.

I want to buy a beat that you’ve already sold exclusively

Unfortunately, once a beat is sold, we’re no longer allowed to license it to other artists. Hopefully, you can find something else you like in our available catalog.

Can I upgrade my license (later)?

Yes. You can upgrade your license here.

Do you offer Mixing & Mastering Services?

Yes. We offer mixing and mastering services, starting at $200/song. We currently only offer these services to customers of our music. Use the contact form above to inquire.

PAYMENTS & PRICING

What’s your price for Exclusive Rights?

Exclusive Rights start at $800 and can go up to $5,000 USD (depending on which beat.) We don’t sell exclusive rights to every artist. Please inquire using the contact form above and include the following information.

Full name & Artist Name
The beat title you’re inquiring for
Link(s) to your recent songs

Do you accept Payment Plans?

Yes. We accept payment plans for exclusive rights only. (Not for non-exclusive licenses)

Once we’ve negotiated the price, a down payment of 30% is required to start a payment plan. Instalments are negotiable with a limit of 4 months.

Which payment methods do you accept?

We accept PayPal and Creditcard (Stripe) payments. Payments plan can only be executed through PayPal.

Can I get a refund?

Sorry, we don’t issue refunds with the sole exception of when a double payment is accidentally made.

I received a Coupon Code, how do I use it?

Go to the beat store and click ‘add to cart’, select your license, and proceed to checkout. On the checkout page is where you can apply the coupon code.

ORDERS & ERRORS

I haven’t received my files?

Please check your spamfolder as it’s probably in there. If not, please contact us using the contact form above. Please include the order date and the email address you used to make the purchase. We’ll get back to you ASAP!

I have a problem with one of the files!

Please use the contact form above and specify the problem. Please include the order ID or the email address you used to make the purchase.

I lost the audio files I purchased!

No worries! Please send us an email using the contact form above and let us know when you placed the order and which email address you used to purchase. We’ll get back to you ASAP!

I want to make a change to the License Agreement

Unfortunately, the license agreement is auto-generated by our beat store. We can however make an internal note for any requested changes to the agreement. Please inquire using the contact form above.

FAQ